DO BOP LIMITED

Coding Education Excellence
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Privacy Policy

How we collect, use, and protect your personal information

Last updated: August 23, 2024

Effective date: August 23, 2024

Table of Contents

  • 1. Company Information
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Legal Basis for Processing
  • 5. Information Sharing
  • 6. Data Security
  • 7. Data Retention
  • 8. Your Rights
  • 9. Cookies and Tracking
  • 10. Children's Privacy
  • 11. International Transfers
  • 12. Changes to This Policy
  • 13. Contact Information

1. Company Information

This Privacy Policy applies to DO BOP LIMITED, a company registered in England and Wales.

Company Name: DO BOP LIMITED

Registration Number: 16036586

Registered Address: 14 Shireland Close, B20 1AN, Birmingham, United Kingdom

Email: [email protected]

Data Controller: DO BOP LIMITED

We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information You Provide

When you interact with our services, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Enrollment Information: Date of birth, education background, programming experience, motivation for learning
  • Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
  • Communication Records: Messages, inquiries, support tickets, and feedback
  • Academic Records: Course progress, assignments, grades, certificates earned
  • Career Information: Employment status, job placement outcomes, salary information (when provided)

2.2 Information We Collect Automatically

  • Technical Information: IP address, browser type and version, operating system
  • Usage Information: Pages visited, time spent on site, click patterns, course engagement metrics
  • Device Information: Device type, screen resolution, language preferences
  • Cookies and Tracking: As described in our Cookie Policy

2.3 Information from Third Parties

  • Social media platforms (if you connect your accounts)
  • Payment processors for transaction verification
  • Marketing partners (with your consent)
  • Employer partners for job placement verification

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Educational Services

  • Providing coding courses and educational content
  • Tracking your progress and performance
  • Issuing certificates and credentials
  • Providing student support and mentorship

3.2 Administrative Purposes

  • Processing enrollments and payments
  • Managing your account and profile
  • Communicating about courses, schedules, and updates
  • Providing customer support

3.3 Career Services

  • Job placement assistance
  • Career counseling and guidance
  • Connecting you with employer partners
  • Tracking employment outcomes

3.4 Marketing and Communications

  • Sending course information and updates (with consent)
  • Marketing new courses and services
  • Alumni communications and networking
  • Surveys and feedback collection

3.5 Legal and Compliance

  • Complying with legal obligations
  • Protecting our rights and interests
  • Preventing fraud and ensuring security
  • Responding to legal requests

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal bases:

  • Contract: To fulfill our educational services contract with you
  • Consent: For marketing communications and non-essential cookies
  • Legitimate Interest: For business administration, fraud prevention, and improving our services
  • Legal Obligation: To comply with educational regulations and tax requirements
  • Vital Interest: To protect health and safety in emergency situations

5. Information Sharing

We may share your personal information in the following circumstances:

5.1 Service Providers

  • Payment processors for secure transaction handling
  • Cloud hosting providers for data storage
  • Email service providers for communications
  • Analytics providers for website optimization

5.2 Business Partners

  • Employer partners for job placement (with your consent)
  • Technology companies for certification programs
  • Industry associations for accreditation

5.3 Legal Requirements

  • Government agencies when required by law
  • Law enforcement for fraud prevention
  • Legal advisors in case of disputes
  • Regulatory bodies for compliance audits

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

6.1 Technical Measures

  • SSL/TLS encryption for data transmission
  • Encrypted data storage and backups
  • Secure access controls and authentication
  • Regular security updates and patches

6.2 Organizational Measures

  • Staff training on data protection
  • Access controls and need-to-know principles
  • Regular security audits and assessments
  • Incident response procedures

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.

7. Data Retention

We retain your personal information for different periods depending on the purpose:

  • Student Records: 7 years after course completion for accreditation purposes
  • Financial Records: 6 years for tax and accounting requirements
  • Marketing Consents: Until withdrawn or 3 years of inactivity
  • Support Records: 2 years after case closure
  • Website Analytics: 24 months for optimization purposes

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

8.1 Right of Access

You can request a copy of the personal information we hold about you.

8.2 Right to Rectification

You can ask us to correct inaccurate or incomplete personal information.

8.3 Right to Erasure

You can request deletion of your personal information in certain circumstances.

8.4 Right to Restrict Processing

You can ask us to limit how we use your personal information.

8.5 Right to Data Portability

You can request your personal information in a portable format.

8.6 Right to Object

You can object to certain types of processing, including marketing.

8.7 Right to Withdraw Consent

You can withdraw consent for processing that relies on your consent.

8.8 How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request.

8.9 Right to Complain

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

9.1 Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us improve website performance
  • Functionality Cookies: Remember your preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

9.2 Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. Disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are designed for individuals aged 16 and over. We do not knowingly collect personal information from children under 16 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

For students aged 16-18, we may require parental consent for certain activities in accordance with UK educational regulations.

11. International Transfers

We primarily process data within the UK and European Economic Area (EEA). When we transfer data outside these regions, we ensure appropriate safeguards are in place:

  • Adequacy decisions by the UK government
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Certification schemes

If you have questions about international transfers, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications for material changes
  • Updating the "Last updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Contact

Email: [email protected]

Subject Line: Data Protection Inquiry

Postal Address:
DO BOP LIMITED
14 Shireland Close
B20 1AN Birmingham
United Kingdom

Information Commissioner's Office (ICO)

If you are not satisfied with our response to your privacy concerns, you can contact the ICO:

Website: ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

DO BOP LIMITED

Professional coding education in the UK. Transform your career with industry-leading programming courses.

Registration No: 16036586

Email: [email protected]

Address: 14 Shireland Close B20 1AN BIRMINGHAM

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